Welcome to Dubai Evening Desert Safaris (“we”, “us”, “our”). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share your information when you use our website or book a tour with us.

1. What law applies

We comply with the Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“PDPL”) in the UAE. 

2. What personal data we collect

When you use our services or Website, we may collect:

• Contact details: name, address, email, phone number
• Booking details: tour date, number of people, preferences (e.g. dietary, seating)
• Payment information: payment method, transaction data
• Technical data: IP address, browser type, device used, etc.
• Other optional data: photos, feedback, special requests

3. How we collect your data

We collect your data:

• When you fill out booking or contact forms
• When you communicate with us by email, phone, or WhatsApp
• Automatically, via cookies, analytics tools, server logs

4. How we use your data

We use your personal data to:

• Provide, manage, and improve our desert safari tours
• Confirm bookings, send tickets, communicate tour details
• Process payments and refunds
• Respond to your inquiries or feedback
• Send you promotional offers (if you consent)
• Comply with legal obligations

5. Legal basis for processing

We process your personal data under the following lawful bases:

• With your consent (e.g., promotional messages, special requests)
• To perform the contract (your booking)
• To comply with legal obligations
• To protect our legitimate interests (e.g. fraud prevention, customer service)

6. Sharing your information

We may share your personal data with:

• Service providers (e.g. payment processors, transport partners)
• Government, law enforcement, or regulators if required by law
• Advertising or analytics partners (with your consent where required)

We do not sell your personal data.

7. Cross-border transfers

If your data is transferred outside the UAE, we ensure the receiving country provides adequate protection, or we use appropriate safeguards.

8. Data retention

We keep your personal data only as long as necessary for the purposes we collected it for, or to comply with legal requirements.

9. Your rights under PDPL

Under the UAE PDPL, you have rights including:

• The right to access your personal data
• The right to correct or update inaccurate data
• The right to delete your data under certain conditions
• The right to restrict processing
• The right to object to certain processing
• The right to withdraw consent, where applicable

10. Security measures

We use appropriate technical and organizational security measures to protect your data from unauthorized access, loss, or alteration.

11. Cookies and tracking

We use cookies and tracking technologies to enhance user experience, collect analytics, and for advertising. You can control cookies through your browser settings.

12. Children

Our services are not intended for children under 13. If you believe we have collected data for a child under 13 without verification of parental consent, contact us and we will take steps to remove it.

13. Changes to this policy

We may update this Privacy Policy from time to time. We’ll post the new version on our Website, and indicate the effective date. By continuing to use our services after the changes, you accept the new policy.

14. How to contact us

If you have questions about this policy or want to exercise your rights under PDPL, please contacy.